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The machine does not receive documents (e-mail, I-fax, or file server).
Print quality is poor.
Part of the documents received are cut off.
Cannot print received documents on both sides of the paper.
Are network settings specified?
Documents cannot be received if the appropriate network settings are not specified. Confirm this with your system administrator.
Is the toner low?
Replace the toner cartridges. (See "Replacing the Toner Cartridges.")
Is the correct type of paper loaded in the machine?
Make sure you load paper that meets the requirements for use. (See "Paper Requirements.")
Is the sender's machine functioning properly?
Ask the sender to check that the scanning components of the machine are clean.
Are the slide guides of the paper drawer set to the size of the paper?
Adjust the guides of the paper drawer to the size of the paper.
Have you specified the correct paper size for the paper drawer?
Specify the correct paper size for the paper drawer.
Is <2-Sided Print> in <RX Settings> set to <On>?
Make sure that <2-Sided Print> in <RX Settings> is set to <On>. (See "Printing Received Documents on Both Sides of Paper (I-Fax).")