Return to Overview
Telephone disconnects while talking.
Calls do not connect, or the wrong number is dialed.
Is the telephone cable connected properly?
Make sure the cable is connected properly. (See "Connect Telephone Cables.")
Is the power cord plugged in securely?
Check that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned ON.
Is the main power switch turned ON?
Turn ON the main power switch.
Is the machine set for the correct telephone line type?
Make sure the machine is set for the correct telephone line type. (See "Make Fax Settings.")
Is the telephone cable defective?
Use another cord.
Did you check for the dial tone before entering the telephone number?
Make sure to check for the dial tone before entering a telephone number. If you enter the number before hearing the dial tone, the call may not connect or the wrong number may be dialed.